Glass Fringe Chandelier Carbon Steel Gold Champagne Cascading Crystal Strands LED Tri-Color French Luxury Single Double Layer Long Pendant
Glass Fringe Chandelier Carbon Steel Gold Champagne Cascading Crystal Strands LED Tri-Color French Luxury Single Double Layer Long Pendant
Couldn't load pickup availability
Frequently asked questions
Frequently asked questions
Effective Date: January 19, 2026
Last Updated: January 19, 2026
Below are answers to common questions regarding Nordalight products, orders, shipping, billing, returns, and warranties.
1. About Nordalight
What is Nordalight?
Nordalight is a lighting brand offering indoor and outdoor lighting fixtures designed for residential use, with a focus on modern and Scandinavian-inspired styles.
2. Orders and Purchasing
How do I place an order?
Orders are placed through the website by adding items to cart and completing secure checkout.
Can I change or cancel my order?
Orders may be changed or canceled only before processing begins. Once processing or shipment starts, changes are not guaranteed.
Will I receive confirmation?
Yes. An order confirmation email is sent after checkout.
3. Processing and delivery
What are processing and delivery times?
Orders are processed within 1–3 business days after successful payment authorization. Orders placed after 5:00 PM Pacific Time (PT) are processed the next business day.
Standard delivery time is 5–14 business days after processing, depending on destination and carrier routing.
The total estimated delivery window is 6–17 business days from order date.
Is shipping free?
Standard U.S. shipping is free on eligible orders. Oversized, freight, or special-handling items may show a separate shipping charge at checkout when applicable.
Do you provide tracking?
Yes. Tracking details are issued when shipment is dispatched.
4. Shipping Issues
What if delivery is delayed?
Carrier and logistics delays can occur and are outside merchant control. Shipment support is provided.
When is a package considered lost?
A package may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7-10 business days depending on carrier review.
What if my order arrives damaged?
Damage must be reported within 48 hours of delivery with product and packaging photos.
5. Returns and Refunds
What is the return window?
Eligible items may be returned within 30 days of delivery with prior authorization.
Is return approval required?
Yes. Unauthorized returns may be refused.
Are shipping fees refundable?
Standard outbound shipping offered at no charge does not create a refundable shipping value. Freight, oversized, expedited, and special-handling shipping charges are non-refundable.
Are restocking fees charged?
Restocking fees may apply for used, installed, or altered items as defined in the Refund and Return Policy. No restocking fee applies to items returned unused and in original condition.
What items are not returnable?
Final sale items, custom products, installed or wired products, international orders, and items returned after 30 days are not eligible unless defective on arrival.
6. Warranty
Do products include a warranty?
Yes. Products include a limited one-year warranty unless a different term is explicitly stated on the product page.
What controls if marketing text conflicts with warranty length?
The posted Warranty Policy and product page warranty term control.
What is excluded from warranty?
Improper installation, misuse, environmental damage, consumables, and labor costs are excluded.
7. Billing and Payments
What payment methods are accepted?
Major credit cards, debit cards, and secure checkout payment options displayed at checkout.
When am I charged?
Charges are captured when the order is approved for fulfillment or shipment depending on payment processor workflow.
Why is there a pending charge?
A pending charge is a temporary authorization hold used for fund verification.
8. Taxes
Is sales tax charged?
Sales tax is calculated at checkout where required by law.
9. Products and Specifications
Will products exactly match photos?
Minor finish or color variation may occur due to manufacturing and display differences.
Are bulbs included?
Bulb inclusion varies by product and is stated on the product page.
10. Installation
Do you provide installation services?
No. Installation and electrical work are the customer’s responsibility.
11. International Orders
Are international orders returnable?
International orders may be subject to different return eligibility depending on destination laws and shipping limitations. Return eligibility will be confirmed during return authorization.
Who pays duties and import taxes?
Customers are responsible for customs duties and import fees.
12. Privacy
How is personal data handled?
Personal data is processed according to the posted Privacy Policy.
13. Promotions
Can discounts be combined?
Promotions are not combinable unless explicitly stated and are not retroactive.
14. Contact
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Returns and Refund Policy
Returns and Refund Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Refund and Return Policy governs returns, refunds, and exchanges for products purchased directly from Nordalight. By placing an order, you agree to these terms.
1. Return Window
Eligible items may be returned within 30 calendar days from the confirmed delivery date. Returns requested after the 30-day window are not eligible for refund or credit. All returns require prior authorization. Unauthorized returns may be refused.
2. Return Authorization Required
To request a return, contact info@nordalight.com and provide your order number, item name, and reason for return. Return instructions are issued after authorization. Items sent back without approval may be rejected.
3. Condition Requirements
Returned products must be unused, uninstalled, unmodified, and in original packaging with all components and accessories included. Products showing installation, wiring modification, mounting marks, or alteration are not considered unused. Returns that arrive damaged, incomplete, or improperly packaged may be denied or partially refunded.
4. Restocking Fees
Nordalight does not charge restocking fees. Approved returns that meet the condition requirements are not subject to any restocking charge. Returns that do not meet the condition requirements may be refused.
5. Return Shipping Responsibility
Customers are responsible for return shipping costs unless the item is defective, damaged on arrival, or incorrectly shipped. Standard outbound shipping provided at no charge does not create a refundable shipping value. Any paid shipping fees (including freight, oversized, expedited, or special-handling services) are non-refundable. Trackable shipping service is required. Nordalight is not responsible for returns lost or damaged in transit.
6. Oversized and Freight Shipments
Large or freight-shipped items may require specialized return pickup. Freight return and handling charges are non-refundable and will be disclosed during return authorization.
7. Non-Returnable Items
The following items are not eligible for return unless defective on arrival:
- Final sale or clearance items marked non-returnable
- Custom or made-to-order products
- Installed or wired products
- Products returned after 30 days
- International orders are not eligible for return unless defective on arrival, except where required by applicable law.
8. Damaged or Defective Items
Damage or defect claims must be reported within 48 hours of delivery with clear photos of the product and packaging. Reports submitted after this window may limit our ability to process carrier claims. Verified defective items qualify for replacement or refund.
9. Refund Method and Timing
Approved refunds are issued only to the original payment method after returned item inspection and approval. Processing time is typically 5–10 business days after receipt. Refunds include product price and applicable tax only. Standard outbound shipping provided at no charge does not create a refundable shipping value. Paid shipping, freight, handling, and special service fees are non-refundable.
10. Order Refusal and Failed Delivery
Orders refused at delivery or returned due to address errors or failed delivery attempts may be refunded minus original and return shipping charges.
11. Abuse and Fraud Control
Returns and refunds may be refused in cases of excessive return activity, policy abuse, product tampering, or suspected fraud.
12. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Shipping Policy
Shipping Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Nordalight. By placing an order, you accept the terms below.
1. Order Processing and Delivery Time
Order cut-off time: 5:00 PM Eastern Standard Time (PT). Orders placed after the cut-off time are processed the next business day.
Orders are processed within 1–3 business days after successful payment authorization. Business days are Monday through Friday, excluding federal holidays. Processing includes order verification, quality checks, and shipment preparation.
After processing, transit time is typically 5–14 business days, depending on destination and carrier routing.
Total estimated delivery window: 6–17 business days from order date.
Delivery estimates are based on normal carrier operations and logistics conditions and are not guaranteed; delivery timing may vary depending on carrier performance and destination.
2. Shipping Regions
We ship to customers within the United States. International shipping may be available for select destinations where listed at checkout. Orders cannot be shipped to unsupported regions.
3. Shipping Methods and Carriers
Orders are shipped using established commercial carriers and logistics providers. Carrier and service level are selected based on package size, destination, and delivery efficiency. Method selection is determined at fulfillment.
4. Shipping Rates
We offer free standard shipping on all eligible orders delivered within the United States unless a different rate is clearly shown on the product page or at checkout.
No separate standard shipping charge is added for qualifying orders. Any optional expedited shipping services, freight handling, oversized item handling, or special delivery services will display their charges at checkout when applicable.
For freight, oversized, or special-handling items, additional shipping fees may apply and will be disclosed before order confirmation.
5. Order Tracking
Tracking information is issued when shipment is dispatched. Tracking details are sent by email when available. Tracking activation may take up to 48 hours after carrier pickup.
6. Split Shipments
Multi-item orders may ship in multiple packages to optimize delivery speed and handling. Each package will have separate tracking when applicable.
7. Address Requirements
Customers are responsible for providing complete and accurate shipping details at checkout. Orders with invalid or incomplete addresses may be delayed or canceled. We are not responsible for carrier delivery outcomes caused by incorrect address data provided by the customer.
8. Delivery Issues and Carrier Delays
Carrier delays caused by weather events, transportation disruptions, customs processing, or regional service interruptions can affect delivery timing. These events are outside merchant control but we will assist customers in coordinating with the carrier.
9. Lost Packages
A shipment may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7–10 business days depending on carrier review.
10. Damaged Deliveries
Damage claims must be reported within 48 hours of delivery with clear photos of packaging and product condition. Claims submitted after this window may be denied due to carrier claim limits.
11. Refused or Undeliverable Shipments
Shipments returned due to refusal, failed delivery attempts, or address errors may be subject to reshipping charges. If a refund is issued, any paid shipping, freight, oversized, or special-handling charges may be deducted.
12. International Orders
International shipments may be subject to customs duties, taxes, and import fees imposed by destination authorities. These charges are the customer’s responsibility and are not included in product or shipping prices unless explicitly stated at checkout.
13. Policy Updates
This Shipping Policy may be updated periodically. Revised versions are posted on this page with updated effective dates. Continued purchase constitutes acceptance of the current policy.
14. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Nordalight presents a French Luxury crystal chandelier built around cascading glass fringe — precision-cut crystal strands that hang in layered curtains from the champagne gold frame, moving and refracting light differently from every angle. Where the preceding products in this family use mounted crystal units arranged in fixed geometric tiers, this fixture uses hanging fringe: the crystal falls freely from the frame perimeter, creating a soft, romantic motion and a warm luminous glow that evokes French palace interiors at their most atmospheric. Six configurations across three form types — single-layer round, double-layer round, and long pendant — integrated LED tri-color, 31.5-inch adjustable hanging rope. Single champagne gold finish.
The fringe format is what separates this product from everything else in the catalogue. Crystal that hangs rather than mounts reads as softer, more romantic, and more luminously dimensional — the fringe catches light from all directions simultaneously, refracts it across the surrounding walls and ceiling in shifting patterns, and adds a sense of gentle movement and life to the fixture even when still. The double-layer configurations stack two concentric rings of fringe at 23.62'' H — the tallest configurations in the carbon steel integrated LED family — where the inner and outer rings of hanging crystal create visual depth and layered luminosity. The Long Pendant at 11.81'' wide and 18.50'' H brings the full fringe character to a narrow linear form for rectangular dining tables.
Design & Aesthetic
- Champagne gold-plated carbon steel frame — clean elegant construction; the warm gold tone works with the crystal fringe to produce a cohesive French Luxury character
- Cascading crystal strand fringe — precision-cut crystal pieces hanging in layered curtains from the frame perimeter; the fringe refracts light at multiple angles simultaneously and creates soft shifting reflections across the room
- Three single-layer rounds (D 19.7'', D 23.6'', D 31.5'') at 17.13''–18.90'' H — already taller than the flat-profile rounds in earlier products; the fringe adds visible vertical depth even in the single-layer form
- Two double-layer rounds (Two Laps 31.5''+19.7'' and Two Laps 39.4''+23.6'') at 23.62'' H — concentric inner and outer rings of hanging crystal fringe; the tallest and most voluminous configurations in this product family
- Long Pendant 39.4'' at 11.81'' W × 39.37'' D × 18.50'' H — slender linear form for rectangular dining tables and kitchen islands; the fringe hangs along the full 39.37'' length
- Style: French Style / Light Luxury — romantic, atmospheric, layered
Lighting Experience
- LED integrated — bulbs included; no separate bulb purchase required
- Tri-color switching: 3000K (warm white), 4000K (neutral white), 6000K (cool white/daylight) — one-button wall switch cycling between modes
- Colour temperature only — brightness is fixed per configuration; no dimming capability
- The hanging crystal fringe produces warmer, more diffused and enveloping light than hard-mounted crystal tiers — at 3000K the fringe reads as deeply romantic and golden; at 4000K it reads bright and brilliant; at 6000K it reads sharp and jewel-like
- Power by configuration: D 19.7'' (50W), D 23.6'' (70W), D 31.5'' (90W), Two Laps 31.5''+19.7'' (120W), Two Laps 39.4''+23.6'' (160W), Long Pendant 39.4'' (80W)
- Adjustable hanging rope: 31.5''
Note: This fixture uses integrated LED. No replacement bulbs are required. Colour temperature can be cycled between 3000K, 4000K, and 6000K using a standard wall switch. Brightness cannot be adjusted.
Materials & Construction
- Frame: carbon steel with champagne gold electroplated finish
- Finish: Gold (champagne)
- Crystal: precision-cut crystal strand fringe, multi-layered hanging arrangement
- Light source: LED integrated (included)
- Hanging rope: 31.5'' adjustable
- Mounting: hanging suspension
- Indoor use only
- Care: power off, wipe clean with dry cloth
Size & Visual Options
Six configurations in champagne gold. Single finish only.
D 19.7'' The most intimate single-layer round — bedroom and compact dining room scale. At 17.13'' H the fringe already gives this configuration meaningful vertical presence.
- Size: 19.69'' W × 19.69'' D × 17.13'' H
- Weight: 17.64 lb
- Hanging rope: 31.5'' adjustable
- Power: 50W
D 23.6'' Mid-scale single-layer round at the same 17.13'' H — suited to standard dining rooms, living rooms, and bedrooms.
- Size: 23.23'' W × 23.23'' D × 17.13'' H
- Weight: 22.05 lb
- Hanging rope: 31.5'' adjustable
- Power: 70W
D 31.5'' Large single-layer round at 18.90'' H — suited to generous dining rooms and principal living areas. The fringe curtain spans the full diameter perimeter with increasing visual impact at this scale.
- Size: 31.97'' W × 31.97'' D × 18.90'' H
- Weight: 26.46 lb
- Hanging rope: 31.5'' adjustable
- Power: 90W
Two Laps 31.5''+19.7'' Double-layer round at 23.62'' H — the most dramatic form in this range. Two concentric rings of hanging crystal fringe, inner and outer, create layered luminous depth. Suited to living rooms, dining rooms, and hotel lobbies where a single-layer ring reads as understated. Ceiling clearance must be confirmed.
- Size: 31.97'' W × 31.97'' D × 23.62'' H
- Weight: 30.86 lb
- Hanging rope: 31.5'' adjustable
- Power: 120W
Two Laps 39.4''+23.6'' The largest and tallest double-layer round — 37.40'' wide and 23.62'' H, with two full rings of cascading fringe at grand scale. Suited to high-ceiling principal spaces, villa living rooms, and hotel lobbies. Ceiling support and clearance must be verified before ordering.
- Size: 37.40'' W × 37.40'' D × 23.62'' H
- Weight: 35.27 lb
- Hanging rope: 31.5'' adjustable
- Power: 160W
Long Pendant 39.4'' The narrow linear configuration — 11.81'' wide and 39.37'' deep at 18.50'' H. The crystal fringe hangs along the full length of the pendant, creating a linear curtain of light suited to rectangular dining tables and kitchen islands.
- Size: 11.81'' W × 39.37'' D × 18.50'' H
- Weight: 28.66 lb
- Hanging rope: 31.5'' adjustable
- Power: 80W
All available in: Champagne Gold
Note: Dimensions shown in imperial units as listed in product specifications (1 in = 2.54 cm · 1 cm = 0.39 in)
Functionality
- Hanging suspension with 31.5'' adjustable rope — professional installation required; the Two Laps 39.4''+23.6'' at 160W and 23.62'' H requires confirmed ceiling clearance and wiring capacity
- Wall switch cycling between 3000K / 4000K / 6000K — one press per cycle; colour temperature only, no brightness adjustment
- LED integrated and included — no bulb sourcing required
- Indoor use only
- Care: power off, wipe clean with dry cloth
Technical Specifications
- Product type: Crystal Chandelier
- Light source: LED integrated (included)
- Colour temperature: 3000K / 4000K / 6000K (tri-color wall switch)
- Brightness dimming: No
- Frame: carbon steel, champagne gold electroplated
- Finish: Gold (champagne)
- Crystal: precision-cut crystal strand fringe, multi-layered hanging arrangement
- Style: French Style / Light Luxury
- Hanging rope: 31.5'' adjustable
- Mounting: hanging suspension
- Voltage: 110V
- Power supply: hardwired
- Power: 50W–160W (by configuration)
- Weight: 17.64 lb (D 19.7'') to 35.27 lb (Two Laps 39.4''+23.6'')
- Indoor rated
Voltage Note: Various electrical versions are available. Products are configured based on destination country requirements and can be supplied for US, EU, UK, AU, and Canada standards where applicable.
Ideal For
- Spaces where atmosphere and romance matter as much as brightness — the hanging crystal fringe produces warmer, softer, more enveloping light than hard-mounted crystal; the fixture reads as luxurious and romantic even when unlit
- Dining rooms and living rooms where the fixture should evoke French palace character — cascading crystal fringe is the defining visual language of grand French lighting traditions, here reinterpreted through a clean champagne gold frame and integrated LED
- High-ceiling spaces for the double-layer configurations: the Two Laps rounds at 23.62'' H are the most voluminous and atmospheric configurations in the carbon steel LED family and reward rooms with the ceiling height to appreciate them
- Rectangular dining tables and long kitchen islands: the Long Pendant at 39.37'' D and 11.81'' W brings the crystal fringe curtain in a proportionate linear form
Cascading fringe. French light. Six configurations.
