Crystal Chandelier Stainless Steel Silver Round Crystal Beads Tiered Drum Rectangular E14 LED Tri-Color
Crystal Chandelier Stainless Steel Silver Round Crystal Beads Tiered Drum Rectangular E14 LED Tri-Color
Couldn't load pickup availability
Frequently asked questions
Frequently asked questions
Effective Date: January 19, 2026
Last Updated: January 19, 2026
Below are answers to common questions regarding Nordalight products, orders, shipping, billing, returns, and warranties.
1. About Nordalight
What is Nordalight?
Nordalight is a lighting brand offering indoor and outdoor lighting fixtures designed for residential use, with a focus on modern and Scandinavian-inspired styles.
2. Orders and Purchasing
How do I place an order?
Orders are placed through the website by adding items to cart and completing secure checkout.
Can I change or cancel my order?
Orders may be changed or canceled only before processing begins. Once processing or shipment starts, changes are not guaranteed.
Will I receive confirmation?
Yes. An order confirmation email is sent after checkout.
3. Processing and delivery
What are processing and delivery times?
Orders are processed within 1–3 business days after successful payment authorization. Orders placed after 5:00 PM Pacific Time (PT) are processed the next business day.
Standard delivery time is 5–14 business days after processing, depending on destination and carrier routing.
The total estimated delivery window is 6–17 business days from order date.
Is shipping free?
Standard U.S. shipping is free on eligible orders. Oversized, freight, or special-handling items may show a separate shipping charge at checkout when applicable.
Do you provide tracking?
Yes. Tracking details are issued when shipment is dispatched.
4. Shipping Issues
What if delivery is delayed?
Carrier and logistics delays can occur and are outside merchant control. Shipment support is provided.
When is a package considered lost?
A package may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7-10 business days depending on carrier review.
What if my order arrives damaged?
Damage must be reported within 48 hours of delivery with product and packaging photos.
5. Returns and Refunds
What is the return window?
Eligible items may be returned within 30 days of delivery with prior authorization.
Is return approval required?
Yes. Unauthorized returns may be refused.
Are shipping fees refundable?
Standard outbound shipping offered at no charge does not create a refundable shipping value. Freight, oversized, expedited, and special-handling shipping charges are non-refundable.
Are restocking fees charged?
Restocking fees may apply for used, installed, or altered items as defined in the Refund and Return Policy. No restocking fee applies to items returned unused and in original condition.
What items are not returnable?
Final sale items, custom products, installed or wired products, international orders, and items returned after 30 days are not eligible unless defective on arrival.
6. Warranty
Do products include a warranty?
Yes. Products include a limited one-year warranty unless a different term is explicitly stated on the product page.
What controls if marketing text conflicts with warranty length?
The posted Warranty Policy and product page warranty term control.
What is excluded from warranty?
Improper installation, misuse, environmental damage, consumables, and labor costs are excluded.
7. Billing and Payments
What payment methods are accepted?
Major credit cards, debit cards, and secure checkout payment options displayed at checkout.
When am I charged?
Charges are captured when the order is approved for fulfillment or shipment depending on payment processor workflow.
Why is there a pending charge?
A pending charge is a temporary authorization hold used for fund verification.
8. Taxes
Is sales tax charged?
Sales tax is calculated at checkout where required by law.
9. Products and Specifications
Will products exactly match photos?
Minor finish or color variation may occur due to manufacturing and display differences.
Are bulbs included?
Bulb inclusion varies by product and is stated on the product page.
10. Installation
Do you provide installation services?
No. Installation and electrical work are the customer’s responsibility.
11. International Orders
Are international orders returnable?
International orders may be subject to different return eligibility depending on destination laws and shipping limitations. Return eligibility will be confirmed during return authorization.
Who pays duties and import taxes?
Customers are responsible for customs duties and import fees.
12. Privacy
How is personal data handled?
Personal data is processed according to the posted Privacy Policy.
13. Promotions
Can discounts be combined?
Promotions are not combinable unless explicitly stated and are not retroactive.
14. Contact
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Returns and Refund Policy
Returns and Refund Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Refund and Return Policy governs returns, refunds, and exchanges for products purchased directly from Nordalight. By placing an order, you agree to these terms.
1. Return Window
Eligible items may be returned within 30 calendar days from the confirmed delivery date. Returns requested after the 30-day window are not eligible for refund or credit. All returns require prior authorization. Unauthorized returns may be refused.
2. Return Authorization Required
To request a return, contact info@nordalight.com and provide your order number, item name, and reason for return. Return instructions are issued after authorization. Items sent back without approval may be rejected.
3. Condition Requirements
Returned products must be unused, uninstalled, unmodified, and in original packaging with all components and accessories included. Products showing installation, wiring modification, mounting marks, or alteration are not considered unused. Returns that arrive damaged, incomplete, or improperly packaged may be denied or partially refunded.
4. Restocking Fees
Nordalight does not charge restocking fees. Approved returns that meet the condition requirements are not subject to any restocking charge. Returns that do not meet the condition requirements may be refused.
5. Return Shipping Responsibility
Customers are responsible for return shipping costs unless the item is defective, damaged on arrival, or incorrectly shipped. Standard outbound shipping provided at no charge does not create a refundable shipping value. Any paid shipping fees (including freight, oversized, expedited, or special-handling services) are non-refundable. Trackable shipping service is required. Nordalight is not responsible for returns lost or damaged in transit.
6. Oversized and Freight Shipments
Large or freight-shipped items may require specialized return pickup. Freight return and handling charges are non-refundable and will be disclosed during return authorization.
7. Non-Returnable Items
The following items are not eligible for return unless defective on arrival:
- Final sale or clearance items marked non-returnable
- Custom or made-to-order products
- Installed or wired products
- Products returned after 30 days
- International orders are not eligible for return unless defective on arrival, except where required by applicable law.
8. Damaged or Defective Items
Damage or defect claims must be reported within 48 hours of delivery with clear photos of the product and packaging. Reports submitted after this window may limit our ability to process carrier claims. Verified defective items qualify for replacement or refund.
9. Refund Method and Timing
Approved refunds are issued only to the original payment method after returned item inspection and approval. Processing time is typically 5–10 business days after receipt. Refunds include product price and applicable tax only. Standard outbound shipping provided at no charge does not create a refundable shipping value. Paid shipping, freight, handling, and special service fees are non-refundable.
10. Order Refusal and Failed Delivery
Orders refused at delivery or returned due to address errors or failed delivery attempts may be refunded minus original and return shipping charges.
11. Abuse and Fraud Control
Returns and refunds may be refused in cases of excessive return activity, policy abuse, product tampering, or suspected fraud.
12. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Shipping Policy
Shipping Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Nordalight. By placing an order, you accept the terms below.
1. Order Processing and Delivery Time
Order cut-off time: 5:00 PM Eastern Standard Time (PT). Orders placed after the cut-off time are processed the next business day.
Orders are processed within 1–3 business days after successful payment authorization. Business days are Monday through Friday, excluding federal holidays. Processing includes order verification, quality checks, and shipment preparation.
After processing, transit time is typically 5–14 business days, depending on destination and carrier routing.
Total estimated delivery window: 6–17 business days from order date.
Delivery estimates are based on normal carrier operations and logistics conditions and are not guaranteed; delivery timing may vary depending on carrier performance and destination.
2. Shipping Regions
We ship to customers within the United States. International shipping may be available for select destinations where listed at checkout. Orders cannot be shipped to unsupported regions.
3. Shipping Methods and Carriers
Orders are shipped using established commercial carriers and logistics providers. Carrier and service level are selected based on package size, destination, and delivery efficiency. Method selection is determined at fulfillment.
4. Shipping Rates
We offer free standard shipping on all eligible orders delivered within the United States unless a different rate is clearly shown on the product page or at checkout.
No separate standard shipping charge is added for qualifying orders. Any optional expedited shipping services, freight handling, oversized item handling, or special delivery services will display their charges at checkout when applicable.
For freight, oversized, or special-handling items, additional shipping fees may apply and will be disclosed before order confirmation.
5. Order Tracking
Tracking information is issued when shipment is dispatched. Tracking details are sent by email when available. Tracking activation may take up to 48 hours after carrier pickup.
6. Split Shipments
Multi-item orders may ship in multiple packages to optimize delivery speed and handling. Each package will have separate tracking when applicable.
7. Address Requirements
Customers are responsible for providing complete and accurate shipping details at checkout. Orders with invalid or incomplete addresses may be delayed or canceled. We are not responsible for carrier delivery outcomes caused by incorrect address data provided by the customer.
8. Delivery Issues and Carrier Delays
Carrier delays caused by weather events, transportation disruptions, customs processing, or regional service interruptions can affect delivery timing. These events are outside merchant control but we will assist customers in coordinating with the carrier.
9. Lost Packages
A shipment may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7–10 business days depending on carrier review.
10. Damaged Deliveries
Damage claims must be reported within 48 hours of delivery with clear photos of packaging and product condition. Claims submitted after this window may be denied due to carrier claim limits.
11. Refused or Undeliverable Shipments
Shipments returned due to refusal, failed delivery attempts, or address errors may be subject to reshipping charges. If a refund is issued, any paid shipping, freight, oversized, or special-handling charges may be deducted.
12. International Orders
International shipments may be subject to customs duties, taxes, and import fees imposed by destination authorities. These charges are the customer’s responsibility and are not included in product or shipping prices unless explicitly stated at checkout.
13. Policy Updates
This Shipping Policy may be updated periodically. Revised versions are posted on this page with updated effective dates. Continued purchase constitutes acceptance of the current policy.
14. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Nordalight presents a crystal chandelier built around spherical round crystal beads — a distinct crystal vocabulary not found elsewhere in the collection. Precision-cut round crystal beads are strung in cascading tiered strands that form an open curtain body: a transparent, luminous cylinder for the two circular configurations, and a long narrow linear curtain for the rectangular 47.2'' form. The stainless steel silver frame provides a clean, neutral armature; the round crystal beads catch and distribute light in soft omnidirectional refractions rather than sharp directional patterns, producing a warm, diffuse shimmer that fills the room rather than projecting from a point. Three configurations — two round-drum diameters and one linear bar — give the fixture range across room shapes and installation contexts, including the first rectangular/linear chandelier format in the collection.
The round crystal bead format is fundamental to the character of this fixture. Where faceted teardrop crystals refract in focused arcs and cube crystals produce angular defined patterns, round crystal beads scatter light in all directions simultaneously — a soft, even, omnidirectional sparkle that reads as rich and full rather than precise and geometric. The open curtain construction means the light source is fully visible through the crystal at close range, with the bead strands creating a lace-like luminous texture around the lamp. At distance the fixture reads as a glowing cylinder or bar of crystal light — dense, warm, and composed.
Design & Aesthetic
- Stainless steel silver frame — neutral, clean, neither warm-gold nor cool-chrome; the silver tone recedes visually and lets the round crystal beads read as the dominant material element.
- Round crystal bead strands in tiered cascading arrangement — the beads are organised in horizontal tiers descending from the top frame ring to the bottom, building a cylindrical curtain of crystal that is open rather than solid; light passes through, reflects between beads, and emerges in multidirectional soft shimmer.
- Round drum configurations at 13.78'' H — both circular sizes share this fixture height, building their visual difference through diameter (23.62'' vs 31.50''); the drum form is architecturally legible and resolute, suited to standard ceiling heights.
- Rectangular 47.2'' linear configuration — 13.78'' W × 47.24'' D × 10.24'' H; a linear crystal curtain bar rather than a drum; the first rectangular chandelier form in the collection. Suited above kitchen islands, dining tables for 6–8, and linear architectural spaces where a round form would be geometrically mismatched. At 10.24'' H it has a slightly lower profile than the drum forms.
- The rectangular form's narrowness (13.78'' W) and length (47.24'' D) create a pronounced linear presence — a corridor of crystal light rather than a focal point.
- Silver stainless steel + round crystal reads as contemporary-luxury and light-minimalist; suited to grey-tone interiors, marble and concrete palettes, and modern spaces where gold would introduce unwanted warmth.
Round beads, open curtain, silver frame — crystal light as texture.
Lighting Experience
- E14 candelabra sockets with LED bulbs included — multiple E14 points of light distributed around the frame; each visible through the crystal bead curtain, producing a warm distributed glow rather than a single central source.
- Tri-color 3000K / 4000K / 6000K via wall switch — full three-step switching, including the 4000K neutral option that the dual-color ring fixtures (Products 78/79) do not offer.
- 3000K warm white: the round crystal beads produce a rich, amber-warm scatter at this temperature — golden pools of diffuse refraction that give the fixture a jewellery-like warmth.
- 4000K neutral white: balanced and natural; suited to dining rooms where food and surface colours need accurate representation.
- 6000K cool white: crisp and bright; the round beads scatter cool white into an even, energising crystal shimmer; suited to kitchens and task-oriented spaces.
- No brightness dimming — colour temperature is switchable, brightness is not.
- Power per configuration: 56W total (D 23.6'', 8 × 7W E14), 84W total (D 31.4'', 12 × 7W E14), 133W total (Long 47.2'', 19 × 7W E14).
Note: Tri-color switching controls colour temperature only via wall switch (3000K / 4000K / 6000K). It does not adjust brightness. There is no remote control.
Materials & Construction
- Frame material: stainless steel.
- Finish: silver.
- Shade material: precision-cut round crystal beads in tiered curtain arrangement.
- Shade colour: clear / transparent.
- Light source: E14 LED bulbs (included).
- Mounting: hanging suspension with adjustable chain (47.24 in).
- Indoor use only.
- Care: turn off power, wipe clean with dry cloth.
Size & Visual Options
Three configurations: two circular drum forms and one rectangular linear bar. The two circular configurations share an identical 13.78'' fixture height and the same open round-crystal-bead curtain construction at different diameters. The rectangular configuration is a fundamentally different form — a long narrow linear bar suited to above-table and over-island installations.
Diameter 23.6'' — the smaller circular drum; suited to dining tables for 4–6, bedrooms, and living spaces where a compact crystal drum creates a composed, jewel-like focal point.
- Size: 23.62'' W × 23.62'' D × 13.78'' H
- Weight: 37.48 lb
- Hanging chain: 47.24'' adjustable
Diameter 31.4'' — the larger circular drum; the heaviest configuration at 57.32 lb, suited to principal dining rooms, generous living spaces, and entrance halls where greater visual mass and crystal density are appropriate.
- Size: 31.50'' W × 31.50'' D × 13.78'' H
- Weight: 57.32 lb
- Hanging chain: 47.24'' adjustable
Long 47.2'' — the rectangular linear bar; a crystal curtain suspended from a long narrow stainless steel frame; suited above kitchen islands, rectangular dining tables for 6–8, and linear architectural spaces. At 10.24'' H it presents a slightly lower fixture profile than the drum forms.
- Size: 13.78'' W × 47.24'' D × 10.24'' H
- Weight: 48.50 lb
- Hanging chain: 47.24'' adjustable
Note: Dimensions shown in imperial units as listed in product specifications (1 in = 2.54 cm · 1 cm = 0.39 in)
Functionality
- Ceiling-mounted hanging suspension — professional electrical installation required.
- Adjustable hanging chain: 47.24 in (1.2 m) — trim to required suspension length at installation.
- Wall switch control — cycles through 3 colour temperatures (3000K / 4000K / 6000K) in sequence.
- Tri-color switching: colour temperature only — brightness is not adjustable.
- E14 LED bulbs included.
- Indoor use only.
- Care: power off at switch, wipe clean with dry cloth.
Technical Specifications
- Product type: Crystal Chandelier.
- Light source: E14 LED (included).
- Color temperature: 3-step — 3000K / 4000K / 6000K (wall switch controlled).
- Color temperature dimming: yes.
- Brightness dimming: no.
- Frame material: stainless steel.
- Finish: silver.
- Shade material: precision-cut round crystal beads, tiered curtain.
- Style: minimalist / modern light luxury.
- Mounting: hanging suspension with adjustable chain (47.24 in).
- Voltage: 110V.
- Power supply: hardwired.
- Power: 56W (D 23.6'', 8×7W) / 84W (D 31.4'', 12×7W) / 133W (Long 47.2'', 19×7W).
- Indoor rated.
Voltage Note: Various electrical versions are available. Products are configured based on destination country requirements and can be supplied for US, EU, UK, AU, and Canada standards where applicable.
Ideal For
- Dining rooms above round and oval tables where the circular drum form creates the strongest geometric dialogue — D 23.6'' for intimate tables of 4, D 31.4'' for larger principal settings.
- Kitchen islands and rectangular dining tables for 6–8 where the Long 47.2'' linear bar follows the footprint of the surface below — the most natural pairing for this configuration in the catalogue.
- Contemporary, grey-palette, marble, and concrete-tone interiors where silver stainless steel and round crystal beads complement the material language without introducing unwanted warmth.
- Buyers who want the visual richness of multi-E14 point-source lighting through crystal — the multiple lamp sources distributed around the frame create a layered glow distinctly different from a single central LED panel.
- Spaces where full tri-color flexibility (3000K / 4000K / 6000K) is needed — this fixture provides the neutral 4000K option that the dual-color ring family does not.
- Modern light-luxury interiors where crystal density and fixture weight read as quality — the D 31.4'' at 57.32 lb is among the most substantial fixtures in the collection.
Silver, round, and open — a crystal curtain that transforms any room it enters.
