Beaded Glass Chandelier Stainless Steel Silver Hand-Blown Green Transparent French Style Island LED Tri-Color
Beaded Glass Chandelier Stainless Steel Silver Hand-Blown Green Transparent French Style Island LED Tri-Color
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Frequently asked questions
Frequently asked questions
Effective Date: January 19, 2026
Last Updated: January 19, 2026
Below are answers to common questions regarding Nordalight products, orders, shipping, billing, returns, and warranties.
1. About Nordalight
What is Nordalight?
Nordalight is a lighting brand offering indoor and outdoor lighting fixtures designed for residential use, with a focus on modern and Scandinavian-inspired styles.
2. Orders and Purchasing
How do I place an order?
Orders are placed through the website by adding items to cart and completing secure checkout.
Can I change or cancel my order?
Orders may be changed or canceled only before processing begins. Once processing or shipment starts, changes are not guaranteed.
Will I receive confirmation?
Yes. An order confirmation email is sent after checkout.
3. Processing and delivery
What are processing and delivery times?
Orders are processed within 1–3 business days after successful payment authorization. Orders placed after 5:00 PM Pacific Time (PT) are processed the next business day.
Standard delivery time is 5–14 business days after processing, depending on destination and carrier routing.
The total estimated delivery window is 6–17 business days from order date.
Is shipping free?
Standard U.S. shipping is free on eligible orders. Oversized, freight, or special-handling items may show a separate shipping charge at checkout when applicable.
Do you provide tracking?
Yes. Tracking details are issued when shipment is dispatched.
4. Shipping Issues
What if delivery is delayed?
Carrier and logistics delays can occur and are outside merchant control. Shipment support is provided.
When is a package considered lost?
A package may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7-10 business days depending on carrier review.
What if my order arrives damaged?
Damage must be reported within 48 hours of delivery with product and packaging photos.
5. Returns and Refunds
What is the return window?
Eligible items may be returned within 30 days of delivery with prior authorization.
Is return approval required?
Yes. Unauthorized returns may be refused.
Are shipping fees refundable?
Standard outbound shipping offered at no charge does not create a refundable shipping value. Freight, oversized, expedited, and special-handling shipping charges are non-refundable.
Are restocking fees charged?
Restocking fees may apply for used, installed, or altered items as defined in the Refund and Return Policy. No restocking fee applies to items returned unused and in original condition.
What items are not returnable?
Final sale items, custom products, installed or wired products, international orders, and items returned after 30 days are not eligible unless defective on arrival.
6. Warranty
Do products include a warranty?
Yes. Products include a limited one-year warranty unless a different term is explicitly stated on the product page.
What controls if marketing text conflicts with warranty length?
The posted Warranty Policy and product page warranty term control.
What is excluded from warranty?
Improper installation, misuse, environmental damage, consumables, and labor costs are excluded.
7. Billing and Payments
What payment methods are accepted?
Major credit cards, debit cards, and secure checkout payment options displayed at checkout.
When am I charged?
Charges are captured when the order is approved for fulfillment or shipment depending on payment processor workflow.
Why is there a pending charge?
A pending charge is a temporary authorization hold used for fund verification.
8. Taxes
Is sales tax charged?
Sales tax is calculated at checkout where required by law.
9. Products and Specifications
Will products exactly match photos?
Minor finish or color variation may occur due to manufacturing and display differences.
Are bulbs included?
Bulb inclusion varies by product and is stated on the product page.
10. Installation
Do you provide installation services?
No. Installation and electrical work are the customer’s responsibility.
11. International Orders
Are international orders returnable?
International orders may be subject to different return eligibility depending on destination laws and shipping limitations. Return eligibility will be confirmed during return authorization.
Who pays duties and import taxes?
Customers are responsible for customs duties and import fees.
12. Privacy
How is personal data handled?
Personal data is processed according to the posted Privacy Policy.
13. Promotions
Can discounts be combined?
Promotions are not combinable unless explicitly stated and are not retroactive.
14. Contact
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Returns and Refund Policy
Returns and Refund Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Refund and Return Policy governs returns, refunds, and exchanges for products purchased directly from Nordalight. By placing an order, you agree to these terms.
1. Return Window
Eligible items may be returned within 30 calendar days from the confirmed delivery date. Returns requested after the 30-day window are not eligible for refund or credit. All returns require prior authorization. Unauthorized returns may be refused.
2. Return Authorization Required
To request a return, contact info@nordalight.com and provide your order number, item name, and reason for return. Return instructions are issued after authorization. Items sent back without approval may be rejected.
3. Condition Requirements
Returned products must be unused, uninstalled, unmodified, and in original packaging with all components and accessories included. Products showing installation, wiring modification, mounting marks, or alteration are not considered unused. Returns that arrive damaged, incomplete, or improperly packaged may be denied or partially refunded.
4. Restocking Fees
Nordalight does not charge restocking fees. Approved returns that meet the condition requirements are not subject to any restocking charge. Returns that do not meet the condition requirements may be refused.
5. Return Shipping Responsibility
Customers are responsible for return shipping costs unless the item is defective, damaged on arrival, or incorrectly shipped. Standard outbound shipping provided at no charge does not create a refundable shipping value. Any paid shipping fees (including freight, oversized, expedited, or special-handling services) are non-refundable. Trackable shipping service is required. Nordalight is not responsible for returns lost or damaged in transit.
6. Oversized and Freight Shipments
Large or freight-shipped items may require specialized return pickup. Freight return and handling charges are non-refundable and will be disclosed during return authorization.
7. Non-Returnable Items
The following items are not eligible for return unless defective on arrival:
- Final sale or clearance items marked non-returnable
- Custom or made-to-order products
- Installed or wired products
- Products returned after 30 days
- International orders are not eligible for return unless defective on arrival, except where required by applicable law.
8. Damaged or Defective Items
Damage or defect claims must be reported within 48 hours of delivery with clear photos of the product and packaging. Reports submitted after this window may limit our ability to process carrier claims. Verified defective items qualify for replacement or refund.
9. Refund Method and Timing
Approved refunds are issued only to the original payment method after returned item inspection and approval. Processing time is typically 5–10 business days after receipt. Refunds include product price and applicable tax only. Standard outbound shipping provided at no charge does not create a refundable shipping value. Paid shipping, freight, handling, and special service fees are non-refundable.
10. Order Refusal and Failed Delivery
Orders refused at delivery or returned due to address errors or failed delivery attempts may be refunded minus original and return shipping charges.
11. Abuse and Fraud Control
Returns and refunds may be refused in cases of excessive return activity, policy abuse, product tampering, or suspected fraud.
12. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Shipping Policy
Shipping Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Nordalight. By placing an order, you accept the terms below.
1. Order Processing and Delivery Time
Order cut-off time: 5:00 PM Eastern Standard Time (PT). Orders placed after the cut-off time are processed the next business day.
Orders are processed within 1–3 business days after successful payment authorization. Business days are Monday through Friday, excluding federal holidays. Processing includes order verification, quality checks, and shipment preparation.
After processing, transit time is typically 5–14 business days, depending on destination and carrier routing.
Total estimated delivery window: 6–17 business days from order date.
Delivery estimates are based on normal carrier operations and logistics conditions and are not guaranteed; delivery timing may vary depending on carrier performance and destination.
2. Shipping Regions
We ship to customers within the United States. International shipping may be available for select destinations where listed at checkout. Orders cannot be shipped to unsupported regions.
3. Shipping Methods and Carriers
Orders are shipped using established commercial carriers and logistics providers. Carrier and service level are selected based on package size, destination, and delivery efficiency. Method selection is determined at fulfillment.
4. Shipping Rates
We offer free standard shipping on all eligible orders delivered within the United States unless a different rate is clearly shown on the product page or at checkout.
No separate standard shipping charge is added for qualifying orders. Any optional expedited shipping services, freight handling, oversized item handling, or special delivery services will display their charges at checkout when applicable.
For freight, oversized, or special-handling items, additional shipping fees may apply and will be disclosed before order confirmation.
5. Order Tracking
Tracking information is issued when shipment is dispatched. Tracking details are sent by email when available. Tracking activation may take up to 48 hours after carrier pickup.
6. Split Shipments
Multi-item orders may ship in multiple packages to optimize delivery speed and handling. Each package will have separate tracking when applicable.
7. Address Requirements
Customers are responsible for providing complete and accurate shipping details at checkout. Orders with invalid or incomplete addresses may be delayed or canceled. We are not responsible for carrier delivery outcomes caused by incorrect address data provided by the customer.
8. Delivery Issues and Carrier Delays
Carrier delays caused by weather events, transportation disruptions, customs processing, or regional service interruptions can affect delivery timing. These events are outside merchant control but we will assist customers in coordinating with the carrier.
9. Lost Packages
A shipment may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7–10 business days depending on carrier review.
10. Damaged Deliveries
Damage claims must be reported within 48 hours of delivery with clear photos of packaging and product condition. Claims submitted after this window may be denied due to carrier claim limits.
11. Refused or Undeliverable Shipments
Shipments returned due to refusal, failed delivery attempts, or address errors may be subject to reshipping charges. If a refund is issued, any paid shipping, freight, oversized, or special-handling charges may be deducted.
12. International Orders
International shipments may be subject to customs duties, taxes, and import fees imposed by destination authorities. These charges are the customer’s responsibility and are not included in product or shipping prices unless explicitly stated at checkout.
13. Policy Updates
This Shipping Policy may be updated periodically. Revised versions are posted on this page with updated effective dates. Continued purchase constitutes acceptance of the current policy.
14. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Nordalight presents a fixture that stands apart from everything else in the collection: a hand-blown glass chandelier in which no two pieces are identical. Each glass element is individually crafted from original colored material — transparent and green glass alternately distributed along the body in irregular organic forms — producing a shade that is as much an art object as a light source. The stainless steel silver frame provides a clean, contemporary armature; the hand-blown glass does all the work. Integrated LED tri-color lighting glows through the layered glass, the green tint transforming the emitted light into something warm, botanical, and distinctly French in character. Two linear island lengths — 39.4'' and 47.2'' — make this the natural choice above a kitchen island or dining table where a long, low-hanging line of colored glass becomes the room's defining visual element.
This is the only fixture in the collection built from handcrafted glass. Where the rest of the collection works in precision-cut crystal — controlled refractions, repeatable geometry, uniform bead and drop formats — this piece operates in the opposite register. The glass is irregular by design. Forms vary between units. Surfaces carry the marks of the hand that shaped them. The green and transparent glass alternate in a pattern that is composed but not mechanical, creating depth and layering that shifts as the viewer's angle changes and as the light temperature changes between 3000K, 4000K, and 6000K.
Design & Aesthetic
- Stainless steel silver frame — ceiling mount and suspension hardware in clean silver stainless; the frame is structural and recessive, keeping focus entirely on the glass body.
- Hand-blown glass shade: transparent and green glass alternated in irregular organic bead-like forms — the defining material element of the fixture. The green glass is not a coating or tint applied to clear glass; it is made from original colored material, meaning the colour is intrinsic to the glass itself and will not fade, chip, or peel over time.
- The alternating transparent/green distribution creates a two-tone visual rhythm: areas of clear glass allow the integrated light source to read as bright and direct, while green glass sections transmit the light in a warm, filtered, botanical tone. Viewed from across a room the effect is a linear bar of layered warm-green light.
- Irregular/organic form — the glass elements are not uniformly shaped; each has its own slight variation in profile, surface texture, and light transmission. This variation is not inconsistency; it is the evidence of the hand-blown process and is intrinsic to the aesthetic.
- French Style — the combination of hand-blown colored glass, organic irregular form, and warm green palette places this fixture squarely in the French decorative tradition; French lighting has long favored artisan glass, soft color, and the beauty of imperfection. It pairs equally well with modern French interiors (Haussmann-influenced, marble, linen, aged brass) and contemporary spaces that want one distinctive vintage-artisan element.
- Linear/island form — both configurations are narrow (11.81'' W) and long (39.37'' or 47.24'' D), designed to hang above kitchen islands, rectangular dining tables, and linear architectural spaces. The narrow width reads as a refined sculptural bar rather than a wide pendant mass.
- At 35.43'' total height including the adjustable suspension wire, the fixture can be positioned close to the surface below or raised to a higher hang — the wire accommodates the full range of island and table clearance requirements.
Hand-blown glass, two colors, one of a kind — French artisan lighting for the modern kitchen.
Lighting Experience
- Integrated LED, 30W (Long 39.4'') / 40W (Long 47.2'') — the LED is fully integrated within the fixture body and diffused through the hand-blown glass shade.
- The green glass filters and warms the light in a way no clear crystal or white-glass shade can replicate — at 3000K warm white, the green-tinted zones produce a rich amber-green glow that is deeply atmospheric; at 6000K cool white, the green glass shifts to a clean jade-botanical tone.
- Tri-color 3000K / 4000K / 6000K via wall switch — full three-step switching including the neutral 4000K option; suited to kitchens where task accuracy at mealtime and ambient warmth in the evening are both required.
- 3000K: the green glass glows warmly — botanical, vintage, moody. The transparent sections contribute bright warm pools. The overall effect is layered and rich.
- 4000K: balanced and natural; the green tint reads as fresh and contemporary; suited to food preparation and casual dining where accurate colour rendering matters.
- 6000K: the brightest and most architectural mode; green glass shifts to a cooler, more saturated jade; suited to modern kitchens that want energy and clarity.
- No brightness dimming — colour temperature is switchable, brightness is not.
- Power: 30W (Long 39.4'') / 40W (Long 47.2'').
Note: Tri-color switching controls colour temperature only via wall switch (3000K / 4000K / 6000K). It does not adjust brightness. There is no remote control.
Materials & Construction
- Frame material: stainless steel.
- Finish: silver.
- Shade material: hand-blown glass — transparent and green, alternately distributed in irregular organic forms.
- Shade color: green / transparent.
- Light source: integrated LED (included).
- Mounting: hanging suspension with adjustable wire (35.43 in / 90 cm).
- Indoor use only.
- Care: turn off power, wipe clean with dry cloth.
Size & Visual Options
Two configurations, both in the same linear island form — identical width and height, differing in length. The choice between them is determined by the length of the surface below: the Long 39.4'' suits standard kitchen islands and dining tables for 4–6, the Long 47.2'' suits larger islands and tables for 6–8.
Long 39.4'' — the shorter configuration; suited above standard kitchen islands (typically 48''–60'' long), dining tables for 4–6, and linear architectural spaces where a compact glass bar creates a composed, jewel-like focal point without dominating the room.
- Size: 11.81'' W × 39.37'' D × 35.43'' H
- Weight: 42.11 lb
- Suspension wire: 35.43'' adjustable (90 cm)
Long 47.2'' — the longer configuration; suited above larger kitchen islands and dining tables for 6–8 where greater visual length, additional glass coverage, and the added 10W output extend the fixture's presence along the surface below.
- Size: 11.81'' W × 47.24'' D × 35.43'' H
- Weight: 47.18 lb
- Suspension wire: 35.43'' adjustable (90 cm)
Note: Dimensions shown in imperial units as listed in product specifications (1 in = 2.54 cm · 1 cm = 0.39 in)
Functionality
- Ceiling-mounted hanging suspension — professional electrical installation required.
- Adjustable suspension wire: 35.43 in (90 cm) — trim or adjust to required hang height at installation.
- Wall switch control — cycles through 3 colour temperatures (3000K / 4000K / 6000K) in sequence.
- Tri-color switching: colour temperature only — brightness is not adjustable.
- Integrated LED (included).
- Indoor use only.
- Care: power off at switch, wipe clean with dry cloth.
Technical Specifications
- Product type: Glass Chandelier / Island Light.
- Light source: integrated LED.
- Color temperature: 3-step — 3000K / 4000K / 6000K (wall switch controlled).
- Color temperature dimming: yes.
- Brightness dimming: no.
- Frame material: stainless steel.
- Finish: silver.
- Shade material: hand-blown glass, transparent and green.
- Style: French / artisan.
- Mounting: hanging suspension with adjustable wire (35.43 in / 90 cm).
- Voltage: 110V.
- Power supply: hardwired.
- Power: 30W (Long 39.4'') / 40W (Long 47.2'').
- Indoor rated.
Voltage Note: Various electrical versions are available. Products are configured based on destination country requirements and can be supplied for US, EU, UK, AU, and Canada standards where applicable.
Ideal For
- Kitchen islands where the linear form follows the footprint of the island and the hand-blown glass provides decorative interest that a standard pendant cluster cannot — the Long 39.4'' above a standard island, the Long 47.2'' above an extended or professional kitchen island.
- Dining tables for 4–8 where a linear overhead fixture is preferred over a round pendant — the narrow 11.81'' width reads as a refined bar rather than a heavy mass above the table.
- Buyers who want a unique, artisan fixture where the hand-made character is visible and valued — unlike machine-produced crystal fixtures, no two units of this chandelier are identical.
- French, transitional, and eclectic interiors where a vintage-artisan material language complements aged brass, marble, linen, and timber surfaces.
- Spaces where the green glass will find natural companions — botanical prints, green-toned upholstery, aged timber, terracotta tile, and stone all resonate strongly with the green and transparent palette.
- Buyers who want tri-color flexibility (3000K / 4000K / 6000K) in a kitchen/island context — the ability to shift from warm ambient to balanced task lighting via wall switch is particularly practical in this installation context.
- Design-conscious buyers who want a statement piece that is explicitly not a mass-produced crystal chandelier — this fixture reads as curated and collected, not catalogued.
No two alike. One green. Unmistakably French.
