Leaf Petal Semi-Flush Mount Ceiling Light — Nordic Oak Wood Acrylic LED 3 4 5 Light
Leaf Petal Semi-Flush Mount Ceiling Light — Nordic Oak Wood Acrylic LED 3 4 5 Light
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Frequently asked questions
Frequently asked questions
Effective Date: January 19, 2026
Last Updated: January 19, 2026
Below are answers to common questions regarding Nordalight products, orders, shipping, billing, returns, and warranties.
1. About Nordalight
What is Nordalight?
Nordalight is a lighting brand offering indoor and outdoor lighting fixtures designed for residential use, with a focus on modern and Scandinavian-inspired styles.
2. Orders and Purchasing
How do I place an order?
Orders are placed through the website by adding items to cart and completing secure checkout.
Can I change or cancel my order?
Orders may be changed or canceled only before processing begins. Once processing or shipment starts, changes are not guaranteed.
Will I receive confirmation?
Yes. An order confirmation email is sent after checkout.
3. Processing and delivery
What are processing and delivery times?
Orders are processed within 1–3 business days after successful payment authorization. Orders placed after 5:00 PM Pacific Time (PT) are processed the next business day.
Standard delivery time is 5–14 business days after processing, depending on destination and carrier routing.
The total estimated delivery window is 6–17 business days from order date.
Is shipping free?
Standard U.S. shipping is free on eligible orders. Oversized, freight, or special-handling items may show a separate shipping charge at checkout when applicable.
Do you provide tracking?
Yes. Tracking details are issued when shipment is dispatched.
4. Shipping Issues
What if delivery is delayed?
Carrier and logistics delays can occur and are outside merchant control. Shipment support is provided.
When is a package considered lost?
A package may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7-10 business days depending on carrier review.
What if my order arrives damaged?
Damage must be reported within 48 hours of delivery with product and packaging photos.
5. Returns and Refunds
What is the return window?
Eligible items may be returned within 30 days of delivery with prior authorization.
Is return approval required?
Yes. Unauthorized returns may be refused.
Are shipping fees refundable?
Standard outbound shipping offered at no charge does not create a refundable shipping value. Freight, oversized, expedited, and special-handling shipping charges are non-refundable.
Are restocking fees charged?
Restocking fees may apply for used, installed, or altered items as defined in the Refund and Return Policy. No restocking fee applies to items returned unused and in original condition.
What items are not returnable?
Final sale items, custom products, installed or wired products, international orders, and items returned after 30 days are not eligible unless defective on arrival.
6. Warranty
Do products include a warranty?
Yes. Products include a limited one-year warranty unless a different term is explicitly stated on the product page.
What controls if marketing text conflicts with warranty length?
The posted Warranty Policy and product page warranty term control.
What is excluded from warranty?
Improper installation, misuse, environmental damage, consumables, and labor costs are excluded.
7. Billing and Payments
What payment methods are accepted?
Major credit cards, debit cards, and secure checkout payment options displayed at checkout.
When am I charged?
Charges are captured when the order is approved for fulfillment or shipment depending on payment processor workflow.
Why is there a pending charge?
A pending charge is a temporary authorization hold used for fund verification.
8. Taxes
Is sales tax charged?
Sales tax is calculated at checkout where required by law.
9. Products and Specifications
Will products exactly match photos?
Minor finish or color variation may occur due to manufacturing and display differences.
Are bulbs included?
Bulb inclusion varies by product and is stated on the product page.
10. Installation
Do you provide installation services?
No. Installation and electrical work are the customer’s responsibility.
11. International Orders
Are international orders returnable?
International orders may be subject to different return eligibility depending on destination laws and shipping limitations. Return eligibility will be confirmed during return authorization.
Who pays duties and import taxes?
Customers are responsible for customs duties and import fees.
What is the international delivery window? International orders follow the same delivery window as domestic orders: 6–17 business days from order date.
12. Privacy
How is personal data handled?
Personal data is processed according to the posted Privacy Policy.
13. Promotions
Can discounts be combined?
Promotions are not combinable unless explicitly stated and are not retroactive.
14. Contact
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Returns and Refund Policy
Returns and Refund Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Refund and Return Policy governs returns, refunds, and exchanges for products purchased directly from Nordalight. By placing an order, you agree to these terms.
1. Return Window
Eligible items may be returned within 30 calendar days from the confirmed delivery date. Returns requested after the 30-day window are not eligible for refund or credit. All returns require prior authorization. Unauthorized returns may be refused.
2. Return Authorization Required
To request a return, contact info@nordalight.com and provide your order number, item name, and reason for return. Return instructions are issued after authorization. Items sent back without approval may be rejected.
3. Condition Requirements
Returned products must be unused, uninstalled, unmodified, and in original packaging with all components and accessories included. Products showing installation, wiring modification, mounting marks, or alteration are not considered unused. Returns that arrive damaged, incomplete, or improperly packaged may be denied or partially refunded.
4. Restocking Fees
Nordalight does not charge restocking fees. Approved returns that meet the condition requirements are not subject to any restocking charge. Returns that do not meet the condition requirements may be refused.
5. Return Shipping Responsibility
Customers are responsible for return shipping costs unless the item is defective, damaged on arrival, or incorrectly shipped. Standard outbound shipping provided at no charge does not create a refundable shipping value. Any paid shipping fees (including freight, oversized, expedited, or special-handling services) are non-refundable. Trackable shipping service is required. Nordalight is not responsible for returns lost or damaged in transit.
6. Oversized and Freight Shipments
Large or freight-shipped items may require specialized return pickup. Freight return and handling charges are non-refundable and will be disclosed during return authorization.
7. Non-Returnable Items
The following items are not eligible for return unless defective on arrival:
- Final sale or clearance items marked non-returnable
- Custom or made-to-order products
- Installed or wired products
- Products returned after 30 days
- International orders are not eligible for return unless defective on arrival, except where required by applicable law.
8. Damaged or Defective Items
Damage or defect claims must be reported within 48 hours of delivery with clear photos of the product and packaging. Reports submitted after this window may limit our ability to process carrier claims. Verified defective items qualify for replacement or refund.
9. Refund Method and Timing
Approved refunds are issued only to the original payment method after returned item inspection and approval. Processing time is typically 5–10 business days after receipt. Refunds include product price and applicable tax only. Standard outbound shipping provided at no charge does not create a refundable shipping value. Paid shipping, freight, handling, and special service fees are non-refundable.
10. Order Refusal and Failed Delivery
Orders refused at delivery or returned due to address errors or failed delivery attempts may be refunded minus original and return shipping charges.
11. Abuse and Fraud Control
Returns and refunds may be refused in cases of excessive return activity, policy abuse, product tampering, or suspected fraud.
12. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Shipping Policy
Shipping Policy
Effective Date: January 19, 2026
Last Updated: January 19, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Nordalight. By placing an order, you accept the terms below.
1. Order Processing and Delivery Time
Order cut-off time: 5:00 PM Eastern Standard Time (PT). Orders placed after the cut-off time are processed the next business day.
Orders are processed within 1–3 business days after successful payment authorization. Business days are Monday through Friday, excluding federal holidays. Processing includes order verification, quality checks, and shipment preparation.
After processing, transit time is typically 5–14 business days, depending on destination and carrier routing.
Total estimated delivery window: 6–17 business days from order date.
Delivery estimates are based on normal carrier operations and logistics conditions and are not guaranteed; delivery timing may vary depending on carrier performance and destination.
2. Shipping Regions
We ship to customers within the United States and internationally to select destinations. Orders cannot be shipped to unsupported regions.
Domestic Shipping (United States)
All orders shipped within the United States qualify for free standard shipping. Total estimated delivery window is 6–17 business days from order date.
International Shipping
Nordalight ships to select international destinations where listed at checkout. International orders follow the same processing time of 1–3 business days. After processing, transit times typically range from 5–14 business days depending on destination, carrier routing, and customs clearance.
Total estimated international delivery window: 6–17 business days from order date.
International shipments may be subject to customs duties, taxes, and import fees imposed by destination authorities. These charges are the customer's responsibility and are not included in product or shipping prices unless explicitly stated at checkout.
Nordalight is not responsible for delays caused by customs processing or import inspections. Delivery estimates for international orders are not guaranteed and may vary depending on destination country regulations and carrier performance.
3. Shipping Methods and Carriers
Orders are shipped using established commercial carriers and logistics providers. Carrier and service level are selected based on package size, destination, and delivery efficiency. Method selection is determined at fulfillment.
4. Shipping Rates
We offer free standard shipping on all eligible orders delivered within the United States unless a different rate is clearly shown on the product page or at checkout.
No separate standard shipping charge is added for qualifying orders. Any optional expedited shipping services, freight handling, oversized item handling, or special delivery services will display their charges at checkout when applicable.
For freight, oversized, or special-handling items, additional shipping fees may apply and will be disclosed before order confirmation.
5. Order Tracking
Tracking information is issued when shipment is dispatched. Tracking details are sent by email when available. Tracking activation may take up to 48 hours after carrier pickup.
6. Split Shipments
Multi-item orders may ship in multiple packages to optimize delivery speed and handling. Each package will have separate tracking when applicable.
7. Address Requirements
Customers are responsible for providing complete and accurate shipping details at checkout. Orders with invalid or incomplete addresses may be delayed or canceled. We are not responsible for carrier delivery outcomes caused by incorrect address data provided by the customer.
8. Delivery Issues and Carrier Delays
Carrier delays caused by weather events, transportation disruptions, customs processing, or regional service interruptions can affect delivery timing. These events are outside merchant control but we will assist customers in coordinating with the carrier.
9. Lost Packages
A shipment may be considered lost after carrier investigation confirms non-delivery or extended tracking inactivity, typically after 7–10 business days depending on carrier review.
10. Damaged Deliveries
Damage claims must be reported within 48 hours of delivery with clear photos of packaging and product condition. Claims submitted after this window may be denied due to carrier claim limits.
11. Refused or Undeliverable Shipments
Shipments returned due to refusal, failed delivery attempts, or address errors may be subject to reshipping charges. If a refund is issued, any paid shipping, freight, oversized, or special-handling charges may be deducted.
12. International Orders
International shipments may be subject to customs duties, taxes, and import fees imposed by destination authorities. These charges are the customer’s responsibility and are not included in product or shipping prices unless explicitly stated at checkout.
13. Policy Updates
This Shipping Policy may be updated periodically. Revised versions are posted on this page with updated effective dates. Continued purchase constitutes acceptance of the current policy.
14. Contact Information
Store Name: Nordalight
Address: 453 S Spring St Ste 400 Los Angeles, CA 90013 USA
Email: info@nordalight.com
Phone: +1 (213) 342-1120
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Pacific Time
Standard response time: 1–2 business days
Nordalight presents a leaf-inspired semi-flush mount in natural oak wood and white acrylic — a fixture whose petal-form arms draw from organic geometry to create a ceiling light that is simultaneously sculptural and domestic, available in three head counts and three colour temperature configurations including a fully dimmable remote-controlled variant.
Design & Aesthetic
Where most ceiling lights treat the shade as a container for the light source, this fixture inverts that logic: each arm is itself the shade — a broad, leaf-shaped panel of white acrylic mounted on an oak wood frame, with LED strips integrated within. The result is a fixture whose form reads as clearly as its function; even unlit, the radiating petal arrangement makes a considered decorative statement against a white ceiling. The combination of materials is what gives this piece its particular character. Oak wood — real oak, finished through grinding and painting — brings the warmth and grain texture of natural timber to the ceiling, a material register that sits at the intersection of Scandinavian, biophilic, and modern farmhouse design sensibilities. Against this, the white acrylic introduces clean geometric softness: the diffusion is even, without the shadows or hot spots of open or semi-open shades, and the contrast between the warm wood tone and the white panels creates a visual layering that reads well from below. The 3.15'' profile height keeps all three configurations genuinely close to the ceiling, appropriate for standard and lower ceiling heights where hang distance matters. The three head counts — 3, 4, and 5 — produce only modest variation in diameter (25.98'' to 29.53''), meaning the visual weight stays consistent across the range.
Oak arms, acrylic light, leaf form — nature translated into a ceiling fixture.
Lighting Experience
Each leaf arm houses an integrated LED strip beneath its acrylic panel, delivering ambient light evenly across the room with the diffused quality that a flat acrylic surface provides. Three colour temperature configurations are available at the point of order — and behave differently in use. The Warm White variant delivers fixed 3000K via wall switch, and the White (Cool White) variant delivers fixed 6000K via wall switch; neither can be adjusted after installation. The Dimmable variant — the most capable configuration — enables continuously variable colour temperature from 3000K to 6000K and full brightness adjustment via the included remote control. This is the only remote-controlled, fully dimmable variant in the semi-flush range. Coverage is estimated at 161 to 269 sq ft across all configurations.
Note: The Warm White and White variants deliver fixed colour temperature via wall switch and cannot be adjusted. The Dimmable variant adjusts both colour temperature (3000K–6000K) and brightness via remote control.
Materials & Construction
- Frame: natural oak wood, grinding and painting finish
- Structural support: iron
- Shade: white acrylic, leaf/petal form (integrated per arm)
- Light source: integrated LED strips (not individually replaceable)
- Control: wall switch (Warm White / White variants) or remote control (Dimmable variant)
- Care: wipe with dry cloth only
Size & Configuration Options
Three head counts × three colour temperature variants = nine core configurations. All share the same 3.15'' ceiling-to-base height. Multi-unit sets (2, 4, 6, 8, or 10 pieces) are available for multi-room or commercial projects.
3-Light The most compact configuration — suited to bedrooms, dining areas, and smaller living rooms where the leaf form adds decorative interest without occupying the full ceiling span.
- Size: 25.98'' W × 25.98'' D × 3.15'' H
- Weight: 4.41 lb
- Power: 18W (fixed CT variants) / 36W (Dimmable)
- Coverage: approx. 161–269 sq ft
4-Light The mid-range option — four oak-and-acrylic arms create a fuller bloom arrangement, suited to standard living rooms and dining rooms.
- Size: 28.35'' W × 28.35'' D × 3.15'' H
- Weight: 5.18 lb
- Power: 24W (fixed CT variants) / 48W (Dimmable)
- Coverage: approx. 161–269 sq ft
5-Light The largest configuration — five arms spanning just under 30'' produce the most complete leaf-form silhouette, suited to generous living rooms and rooms where the fixture is intended as the primary ceiling focal point.
- Size: 29.53'' W × 29.53'' D × 3.15'' H
- Weight: 5.95 lb
- Power: 30W (fixed CT variants) / 60W (Dimmable)
- Coverage: approx. 161–269 sq ft
Note: Dimensions shown in imperial units as listed in product specifications (1 in = 2.54 cm · 1 cm = 0.39 in)
Functionality
- Control: wall switch (Warm White / White variants) or remote control (Dimmable variant)
- Colour temperature — Warm White variant: fixed 3000K
- Colour temperature — White variant: fixed 6000K
- Colour temperature — Dimmable variant: continuously variable 3000K–6000K via remote
- Brightness — Dimmable variant: fully adjustable via remote
- Brightness — fixed CT variants: not adjustable
- Light source: integrated LED (not individually replaceable)
- Mounting: semi-flush, hardwired
- Indoor use only
- Multi-unit sets available (2, 4, 6, 8, or 10 pieces)
Technical Specifications
- Voltage: 110V
- Light source: integrated LED
- Frame material: natural oak wood + iron
- Shade material: white acrylic, leaf/petal form
- Finish: wood (oak), white acrylic
- 3-Light: 25.98'' × 25.98'' × 3.15'' H · 4.41 lb · 18W / 36W (Dimmable)
- 4-Light: 28.35'' × 28.35'' × 3.15'' H · 5.18 lb · 24W / 48W (Dimmable)
- 5-Light: 29.53'' × 29.53'' × 3.15'' H · 5.95 lb · 30W / 60W (Dimmable)
- Coverage: 161–269 sq ft
- Mounting: semi-flush, hardwired
- Indoor use only
Voltage Note: Various electrical versions are available. Products are configured based on destination country requirements and can be supplied for US, EU, UK, AU, and Canada standards where applicable.
Ideal For
- Living rooms, dining rooms, and bedrooms where a nature-inspired ceiling fixture brings warmth and organic form without sacrificing clean modern lines
- Scandinavian, biophilic, modern farmhouse, and transitional interiors where oak and white acrylic sit naturally within the material palette
- Buyers who want a fully dimmable ceiling fixture with remote control — both colour temperature and brightness adjustable in one unit
- Multi-room or commercial projects where matching sets of 2, 4, 6, 8, or 10 units can be ordered together
- Rooms with standard or lower ceiling heights where the 3.15'' profile keeps the fixture appropriately proportioned
- Spaces where a flat, even ambient diffusion from an integrated LED is preferred over the point-source output of individual bulbs
Oak wood, white acrylic, leaf geometry — a ceiling light that knows where it comes from.
